FAQ

How can we customize a piece of furniture?

All of our furniture is made-to-order and can be customized! We’re always happy to answer any questions you have about the process. If you would like to change up the color scheme of an upholstered piece to better match your home, email us with ideas and thoughts or send us a picture of your space. We will respond with fabric options for you to choose from. 

For our furniture with exposed wood, if you are interested in modifying the type of wood or finish, let us know! We’d be happy to work with you to find an alternative look that fits in with your home. 

*We reserve the right to refuse any requests that don’t fall within our brands aesthetic values or that we feel will diminish the quality of the finished piece.

I just ordered! When can I expect it?

After you order, you will receive an email confirmation of your order. We pack and ship orders twice a week. Once your order is shipped you will receive a notification that it has been shipped with a USPS tracking code (if available). Typically, domestic USPS orders arrive within a week of a shipment. If you have any questions or concerns about timing feel free to email us. Please keep in mind we are a small shop designing, making, packing, and shipping ourselves and are unable to control USPS delays.

Do you ship internationally?

Our website is currently not set up to ship internationally but if you are interested in placing an international order email us for a personal shipping quote.

Do you sell wholesale?

Yes we do! If you are interested in becoming a Made:Cozy stockist email us and let us know what products you’re interested in selling!

I’m an architect/ interior designer with a client who has a specific vision, do you do custom work?

Yes! We’re always excited to talk to other designers about collaborations. Some of the services we offer are:

• Custom upholstery on a new piece of furniture you had made for your client by a woodworker (we do not offer re-upholstery).
• Making custom versions of any of our home goods (lamps, pillows etc) to fit your client’s space.
• Bulk orders of our furniture for spaces that require multiple pieces (hotels, restaurants etc).